Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

All commissions are made-to-order and, depending on the backlog, may take up to two months of processing time to complete. Expect to wait longer during busy seasons (such as Halloween, Christmas, or convention seasons) or if there are complicated decals or designs. If time is of the essence, a rush job may be requested to push your commission up in the priority queue if it is possible.

If your order hasn't arrived a week after the estimated delivery date, please contact me and I'll sort it out!

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!